Returns, Refunds, Cancellations and Exchanges
We do not accept returns for any sprinkler products apart from Manufacturing Defect or Damage during transportation. If there is any defect you need to inform it to us by sending an email or calling our call-center within 24 hours of receiving & accepting the product.Any products which you have received in damaged condition due to manufacturing or transportation defect can either be replaced or refunded. Our customer team will carefully consider the return request. For further return or refund you can call us @9591640297 or you can mail us at firstname.lastname@example.org
How long will the return process take?
Once your return request has been placed with Customer Service, it usually takes about 72 hrs to have the product picked from your place, you may need to pay ₹45 for return pickup and another 4 to 5 days to initiate refund subject to product inspection. Once the item is received in our warehouse, it undergoes a Product Inspection which takes about 2 days. Typically the refunds are initiated within 2 to 3 days after product inspection. The receipt of the refund would depend on the mode of payment chosen by you.
How to return the product?
You can schedule a pickup using our logistics partner, at our cost, by calling us 9591640297 or by emailing us at email@example.com after that we will process it with a return request.
Where do I return the product?
You will have to send the product to :
Address : No.51, 3rd cross, Lakshmipura Main Rd, Jalahalli West, Bengaluru, Karnataka 560090
Phone number : 9591640297
Mail : firstname.lastname@example.org
Refunds are initiated within 2 days of Product Inspection. Refund process will be depending on the mode of payment chosen by you. For Debit Card & Credit Card, time taken to refund depends on the bank. For nationalised banks the time may vary to get the refund. Expected time to refund is around 4 to 6 working days.
If you want to cancel the product you can get in touch with our customer care with your order number to raise the cancellation request. Phone number: 9591640297, Mail : email@example.com . Cancellation takes around 1 day after raising the request. If your order has been dispatched but yet to be delivered, please connect with our customer team and inform them of the same. Prepaid orders Refunds will be processed as per our Return policies.